FAQ
1. What products do you sell?
We specialize in computer mice and related accessories, including wireless mice, ergonomic mice, gaming mice, office mice, and productivity-focused computer peripherals.
2. How long does shipping take?
We currently offer the following shipping options within the United States:
- Express Shipping (3–6 business days) — $20
- Free Shipping (7–14 business days) — Free
- Free Standard Shipping (7–14 business days) — $10
Shipping times may vary depending on destination, weather conditions, and seasonal demand.
3. Do you offer free shipping?
Yes! We offer Free Shipping on eligible orders with estimated delivery times of 7–14 business days.
4. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email so you can easily monitor your package.
5. Can I modify or cancel my order?
Orders may be modified or canceled within 12 hours of purchase. Please contact our customer support team as soon as possible for assistance.
6. What payment methods do you accept?
We accept major credit cards, debit cards, PayPal, and other secure payment methods available at checkout.
7. What if my item arrives damaged?
If your item arrives damaged or defective, please contact us within 7 days of delivery and provide photos of the issue. Our team will work quickly to resolve the problem.
8. Do you accept returns?
Yes. Eligible products may be returned according to our return policy. Items must be unused and returned in their original condition and packaging.
9. How can I contact customer support?
You can reach us through our Contact Us page or customer support email. We typically respond within 24–48 business hours.
10. Why shop with AureliaStyleVault?
We combine quality technology products, competitive pricing, dependable shipping, and excellent customer service to provide a shopping experience you can trust. 🖱️💙✨